Order/Inquiry

Orders are accepted 24 hours a day, every day of the year.

If you have any questions,
Feel free to contact us from " Contact Us " at the bottom of the page.
After confirming your inquiry,
We will get back to you as soon as possible.

In addition, we have prepared a "FAQ" page for those who are shopping for the first time.

For more information, see " Frequently Asked Questions "
Please confirm.

About exchange/return

Products can be returned or exchanged.

If the product is defective or the wrong product has been delivered,
Our store bears the round-trip postage,
We will exchange the product.

If there is no replacement product available, we will issue a refund.

In the case of return or exchange due to customer's convenience such as size exchange,
You are responsible for the cost of returning the product.

In addition, if there is no contact within 7 days after the product is delivered, or if the product tag is removed, etc.
You may not be able to return the item.

See " Delivery and Returns " for details.
Please confirm.

about shipping cost

FUNKITA offers free shipping anywhere in Japan.

You can easily order from 1 item.

In addition, when ordering small items or 1 or 2 swimsuits
We will deliver it by post .

In that case, after shipping the product,
It may take 4-5 days for delivery.
Please note.

For details, see "Shipping "
Please confirm.

About swimwear size

If you are worried about purchasing your first swimsuit,
First, check the size of your swimsuit.

Here are the swimwear sizes of each manufacturer and
I am comparing FUNKTIA swimwear sizes.

First, " size chart "
Please confirm.

You cannot try it on before purchasing.
It is possible to exchange the size of the product after purchase.
In that case, the customer will only be responsible for the return shipping fee.

If you would like to discuss the size in detail, please click "Contact Us " at the bottom of the page.
Please feel free to contact us.

Also, please refer to the size review of the purchaser!

If you have any other questions, please contact us by email or chat.

■ FUNKITA support:
funkita@w-years.com