Regarding delivery
FUNKITA.JP offers free shipping nationwide. Small items are posted in the post, and large items are handed over directly by the driver. The delivery service uses post-mailing type cat POS and courier service. Customers cannot choose the shipping company.
FUNKITA.JP offers free shipping nationwide. Please feel free to order.
We ship within 1-2 business days after placing your order. Please note that we do not ship on Sundays and public holidays.
About payment
FUNKITA.JP supports various payment methods.
No, cash on delivery is not available.
*Cash on delivery has ended at the end of May 2022.
Yes, we accept Visa, Mastercard and American Express cards. We also support wallet payments such as Apple Pay, Google Pay, and Amazon Pay.
About returns and exchanges
We accept exchanges within 7 days after receiving the product.
If you would like to try it on, please wear underwear and do not remove the tag. Also, please be careful not to let makeup, oil, etc. adhere to the product.
We only sell at our online shop. Please note that you cannot try on the product before purchasing it.
*For team orders, we can send you a size sample before purchase. Please feel free to contact us.
We will accept exchanges within 7 days after receiving the product. Please note that exchange is not possible under the following conditions.
・When the product tag is removed
・Sale items
・When dirt or tears other than initial defects are found, or after use of the product
By creating an account on FUNKITA.JP, you can check your past order history and shipping status.
I want to check my order history.
You can check your past order history by logging into My Account.
If you wish to change your password, please click "Forgot your password?" while logged out. ] can be changed. If you have forgotten your login email address or password, please contact us.
About the product
We have collected frequently asked questions about FUNKITA and FUNKY TRUNKS swimwear and accessories.
Girls' size 170 and women's size S swimwear are similar in size, but are made to fit different body types. Women's dresses are made for a more developed bust, hips, legs, and a longer torso (Ladies' S is 4cm longer than Girls' 170). .
There are also style differences between girls' and ladies' suits. For example, the girls' Diamondback has a single-bound shoulder strap, while the women's has a double-bound shoulder strap.
FUNKITA swimwear does not come with pads or pad holders.
If you are using a commercially available pad, we ask you to sew the pad holder on yourself.
Restocking depends on the product.
FUNKITA・FUNKY TRUNKS swimwear undergoes model changes several times a year, and new design types are released one after another. If it is sold out, it may not be resold in many cases, so please consider purchasing it as soon as possible.
In addition, items that are not restocked will be [hidden] from the product lineup.
About your order
We have compiled a list of frequently asked questions about how to place an order and after placing an order.
After placing your order, we will contact you by email.
If you do not receive the e-mail, there is a possibility that the e-mail address is incorrect or the reception rejection setting is set, so please check the settings once again.
Yes, it is possible to cancel an order before it has been shipped, so please contact us as soon as possible.
Please contact us within 7 days after receiving the product.
If the conditions are met, we will immediately exchange it for you.
Conditions for product exchange
・Customers are responsible for shipping costs to our store.
・When trying on, be sure to wear underwear, etc., and be careful not to stain this product with body cream, etc. Please note that if the swimsuit is found to be dirty or torn, it cannot be replaced.
About coupons
Here are some points to note when using coupons.
Coupons have expiration dates and terms and conditions. Please check the terms of use once again.
The discount will be reflected when you enter the coupon code on the checkout screen.
